Payments released in stages
You never pay a clinic abroad up front. Your payment is collected per stage and released only when that stage is confirmed: 30% deposit on booking, 40% when your clinic check-in is verified, and the final 30% when you sign off the result. Amounts come from your accepted quote and are never changed on the device.
- 30%
Deposit on booking
30% when you accept your quote and your trip is booked.
- 40%
At verified check-in
40% when your check-in at the clinic is verified.
- 30%
At your sign-off
The final 30% when you sign off the result.
Cancellation refunds
| If you cancel | Refund |
|---|---|
| More than 30 days before travel | 90% |
| 15 to 30 days before | 70% |
| 7 to 14 days before | 50% |
| 1 to 6 days before | 20% |
| Medical emergency, with evidence | 100% |